PMS: The Heart of the Hospitality Operating Environment
April 1, 2025
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PMS: The Heart of the Hospitality Operating Environment
While the PMS is the heart of your tech, it works even better when connected to the rest of the ecosystem, enabling experiences with data.
Upcoming Interviews
Featured Interviews
February 19th, 2025
How Data Literacy is Transforming Hospitality Operations
How is AI-powered data engagement, driven by GPT and LLMs, transforming revenue management from a technical skill into a universal language?
Alan Young VP, Hospitality Strategy @ Infor
October 31st, 2024
Revolutionizing Group Travel: Optimizing Your Group Sales Strategy
From automation to instant booking - what tools are transforming the group travel experience for suppliers?
Tim Flors & Oral Muir Chief Customer Officer @ Groups360 - Vice President, Partnerships, Experiences, & Distribution @ Hilton Worldwide
August 8th, 2024
The Hospitality Advantage: Real Stories of AI in Action – Summary
In this series, we spoke with a variety of companies in the Travel & Hospitality industry about how they have embraced the use of AI technologies in both their internal operations and the creation of their products.
David Chestler & Fabiana Moura President, ProVision Partners International - Encora’s SVP & SME of Travel & Hospitality
Research
The Gen Z Travel Blueprint: What Gen Z Really Wants When Trip Planning
Bleisure: The future of corporate travel
Attracting Direct Bookers: Undesrtanding User Pain Points and Premium Preferences
Enhancing Hotel Revenue – Management: A Study of Tools, Pain Points, and Ideal Solutions
Recent Interviews
April 1st, 2025
PMS: The Heart of the Hospitality Operating Environment
While the PMS is the heart of your tech, it works even better when connected to the rest of the ecosystem, enabling experiences with data.
Jeff Bzdawka President @ Hapi
March 26th, 2025
Breaking the Mold: Why Hospitality PMS Needs a New Playbook
Is the all-in-one vs. hub-and-spoke debate holding hospitality back? Exploring a new way forward for PMS technology.
Josh Graham Head of Market Development @ Cloudbeds
March 25th, 2025
Building for Hoteliers: The Art of Simple, Smart PMS Technology
How can the right PMS technology reduce training time, improve efficiency, and ease hotel operations?
Charlie Green Sr. Director, Product Strategy, and Innovation @ Skytouch
March 12th, 2025
La experiencia del huésped como prioridad: Soluciones para hoteles exitosos
¿Cómo puede la tecnología transformar la experiencia del huésped y convertirla en el motor del éxito para los hoteles?
Irving Sulub CTO @ Zavia ERP
March 6th, 2025
AI-Powered Revenue:The Next Era of Hospitality Strategy
How will AI and data-driven strategies shape the future of revenue management in hospitality?
Alex Barros Strategic Accounts Advisor @ BEONx
March 5th, 2025
Hotel Benchmarking with STR: Exploring Performance Beyond Top-line Data
How can analyzing data at different levels - comp set, country, or class - help revenue managers uncover the full story behind hotel numbers and drive collaboration across departments?
Claudia Alvarado Senior Analytics Manager @ STR
Travel & Hospitality Events
March 3-4, Orlando, FL
April 28-May 1, Baja California
June 16-19, Indianapolis, IN
September 16-18, New York, NY
October 6-9, Phoenix, AZ
October 22-24, Cancún, México
October 26-28, Denver, CO
November 12-14, Las Vegas, NV
November 18-20, San Diego, CA
December 2025
Blog
Emerging Technology and Its Impact on the Global Travel Industry
October 12, 2023
The Superstructure of a Scalable Travel Startup
August 14, 2023
