The Connected Journey: Paco Pérez-Lozao on What’s Next in Travel & Hospitality
What does the future of hospitality look like in an era of AI, personalization, loyalty and sustainability? And how can providers keep pace with rising guest expectations?
Upcoming Interviews
Featured Interviews
From Click or Call to Confirmation: Rethinking the Booking Experience
How can embedding the booking engine and reintroducing voice finally tip the scales for direct bookings?
Josh Graham,
Head of Market Development @ Cloudbeds
How Data Literacy is Transforming Hospitality Operations
How is AI-powered data engagement, driven by GPT and LLMs, transforming revenue management from a technical skill into a universal language?
Alan Young,
VP, Hospitality Strategy @ Infor
PMS: The Heart of the Hospitality Operating Environment
While the PMS is the heart of your tech, it works even better when connected to the rest of the ecosystem, enabling experiences with data.
Jeff Bzdawka,
President @ Hapi
Research
The Gen Z Travel Blueprint: What Gen Z Really Wants When Trip Planning
Bleisure: The future of corporate travel
Attracting Direct Bookers: Undesrtanding User Pain Points and Premium Preferences
Enhancing Hotel Revenue – Management: A Study of Tools, Pain Points, and Ideal Solutions
Recent Interviews
September 16th, 2025
The Connected Journey: Paco Pérez-Lozao on What’s Next in Travel & Hospitality
What does the future of hospitality look like in an era of AI, personalization, loyalty and sustainability? And how can providers keep pace with rising guest expectations?
Paco Pérez-Lozao,
President, Hospitality, Amadeus IT Group
July 30th, 2025
Designing the Future of Travel: Solving Content Chaos with Intentional Innovation
From fragmented systems to seamless journeys, how SabreMosaic Travel Marketplace is reshaping the travel buying experience by design.
Kathy Morgan,
Senior Vice President, Product Management @ Sabre
July 22nd, 2025
Beyond the Booth: GBTA 2025 with HRS’s Tobias Bittner
How can corporate travel programs scale smarter while staying sustainable, automated, and traveler-focused?
Tobias Bittner,
Vice President of Marketing @ HRS
July 22nd, 2025
Beyond the Booth: GBTA 2025 with CEO Suzanne Neufang
How do we lead through disruption while designing a better future for business travel?
Suzanne Neufang,
CEO @ Global Business Travel Association (GBTA)
July 22nd, 2025
Beyond the Booth: GBTA 2025 with Fox World Travel’s Sam Hilgendorf
What if AI, automation, and thoughtful design could smooth out managed travel while still keeping it human?
Sam Hilgendorf,
CIO @ Fox World Travel
July 22nd, 2025
Beyond the Booth: GBTA 2025 with TripAI’s Samar Khan
How can AI close the gap between sustainability goals and real-world travel operations?
Samar Khan,
Founder & Chief Sustainability Officer @ TripAI
Travel & Hospitality Events
March 3-4, Orlando, FL
April 28-May 1, Baja California
June 16-19, Indianapolis, IN
September 16-18, New York, NY
October 6-9, Phoenix, AZ
October 22-24, Cancún, México
October 26-28, Denver, CO
November 12-14, Las Vegas, NV
November 18-20, San Diego, CA
December 2025
Blog
Emerging Technology and Its Impact on the Global Travel Industry
October 12, 2023
The Superstructure of a Scalable Travel Startup
August 14, 2023
