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From Rewards to Revenue: How Loyalty Drives More Direct Hotel Bookings
Why are instant rewards—not points— becoming the new loyalty currency for driving direct hotel bookings?
Upcoming Interviews
Featured Interviews
How Data Literacy is Transforming Hospitality Operations
How is AI-powered data engagement, driven by GPT and LLMs, transforming revenue management from a technical skill into a universal language?
Alan Young VP, Hospitality Strategy @ Infor
Revolutionizing Group Travel: Optimizing Your Group Sales Strategy
From automation to instant booking - what tools are transforming the group travel experience for suppliers?
Tim Flors & Oral Muir Chief Customer Officer @ Groups360 - Vice President, Partnerships, Experiences, & Distribution @ Hilton Worldwide
The Hospitality Advantage: Real Stories of AI in Action – Summary
In this series, we spoke with a variety of companies in the Travel & Hospitality industry about how they have embraced the use of AI technologies in both their internal operations and the creation of their products.
David Chestler & Fabiana Moura President, ProVision Partners International - Encora’s SVP & SME of Travel & Hospitality
Research
The Gen Z Travel Blueprint: What Gen Z Really Wants When Trip Planning
Bleisure: The future of corporate travel
Attracting Direct Bookers: Undesrtanding User Pain Points and Premium Preferences
Enhancing Hotel Revenue – Management: A Study of Tools, Pain Points, and Ideal Solutions
Recent Interviews
May 15th, 2025
From Rewards to Revenue: How Loyalty Drives More Direct Hotel Bookings
Why are instant rewards—not points— becoming the new loyalty currency for driving direct hotel bookings?
Ellis Connolly Chief Revenue Officer @ Laasie
May 13th, 2025
Unified Data Layers: The Platform for Hospitality’s Future
How can harnessing data—the ‘new oil’—fuel better bookings, pricing, and operational excellence in hospitality?
Binu Mathews Director and CEO @ IDS Next
May 8th, 2025
From Click or Call to Confirmation: Rethinking the Booking Experience
How can embedding the booking engine and reintroducing voice finally tip the scales for direct bookings?
Josh Graham Head of Market Development @ Cloudbeds
May 7th, 2025
Booking Beyond Hotels: How Extended Stay is Winning the Future of Direct Business Travel
As business and bleisure travel rise, how can extended stay brands capture more direct bookings?
J.R. Dembiec Brand President @ Reside
May 6th, 2025
The Power Behind the Page: How Booking Engines Are Shaping the Future of Hotel Revenue
From GenAI to GDS, how can hotels use technology to control their storefront, optimize distribution, and boost direct bookings?
Mark Lewis-Brown CEO & President @ Zucchetti North America
April 30th, 2025
Vacation Rentals Reimagined: The Direct Booking Edge in Short-Term Stays
What do short-term rental owners need to know about direct booking and how is it shaping the future of travel tech?
Eric Goldreyer Founder and CEO @ Savvy
Travel & Hospitality Events
March 3-4, Orlando, FL
April 28-May 1, Baja California
June 16-19, Indianapolis, IN
September 16-18, New York, NY
October 6-9, Phoenix, AZ
October 22-24, Cancún, México
October 26-28, Denver, CO
November 12-14, Las Vegas, NV
November 18-20, San Diego, CA
December 2025
Blog
Emerging Technology and Its Impact on the Global Travel Industry
October 12, 2023
The Superstructure of a Scalable Travel Startup
August 14, 2023
