In this dojo.live episode, hospitality experts Scott Pusillo, Josh Graham, and Shridhar Padmanabhan help hospitality organizations adapt for the future with the latest solutions, actionable advice, and inspirational stories from The Hospitality Show 2024, discussing:
Scott Pusillo & Josh Graham VP & Head of Sales & Account Management - North America @ Sabre Hospitality - Head of Market Development, North America @ Cloudbeds
Hospitality is human and different everywhere. What are the nuances that make each market unique and hospitality inherently social, even as technology becomes crucial? After all, hospitality is fundamentally about people.
Hotels are designed to last for decades, with management and franchise agreements often extending up to 20 years. In contrast, the pace of change in the internet and technology world is incredibly fast, evolving in days or even hours. This puts hotels in a unique position, facing challenges that many other traditional brick-and-mortar industries don't. How can hotels adapt to this rapid technological evolution while maintaining long-term stability?