Interviews

June 6th, 2025

Closing the Gap: From What Vendors Sell to What Hotels Actually Use

User adoption isn’t the finish line. What vendors and hoteliers need to stop doing—and start doing—to create true business value and solve real problems.

Melissa Jurkoic, COO @ Benson Consulting, Inc.

June 5th, 2025

Starting with the Story: Breaking the Sea of Sameness and Why Product Marketing Belongs at the Start

How does early-stage positioning help hospitality tech vendors stand out, scale faster, and stop guessing? And what can you do when your messaging sounds just like everyone else’s?

Jacki Brown, Fractional Marketing Leader @ Jacki Brown Marketing

June 4th, 2025

Hospitality’s Hidden Power: Women, Influence, and What Comes Next

How do visibility, support, and self-advocacy shape stronger leaders, smarter strategies, and better business outcomes?

Rachel Lehman, Director of Innovation & Integration at Hyatt and Chairwoman of Women@Hyatt

May 27th, 2025

Más Reservas, Mejor Tarifa: Revenue Inteligente Para Hoteles Independientes

¿Cómo pueden los hoteles independientes aumentar sus ingresos sin sacrificar ocupación?

Alfredo Rodríguez Flores, Regional Sales Manager @ SiteMinder

May 15th, 2025

From Rewards to Revenue: How Loyalty Drives More Direct Hotel Bookings

Why are instant rewards—not points— becoming the new loyalty currency for driving direct hotel bookings?

Ellis Connolly, Chief Revenue Officer @ Laasie

May 13th, 2025

Unified Data Layers: The Platform for Hospitality’s Future

How can harnessing data—the ‘new oil’—fuel better bookings, pricing, and operational excellence in hospitality?

Binu Mathews, Director and CEO @ IDS Next

May 8th, 2025

From Click or Call to Confirmation: Rethinking the Booking Experience

How can embedding the booking engine and reintroducing voice finally tip the scales for direct bookings?

Josh Graham, Head of Market Development @ Cloudbeds

May 7th, 2025

Booking Beyond Hotels: How Extended Stay is Winning the Future of Direct Business Travel

As business and bleisure travel rise, how can extended stay brands capture more direct bookings?

J.R. Dembiec, Brand President @ Reside

May 6th, 2025

The Power Behind the Page: How Booking Engines Are Shaping the Future of Hotel Revenue

From GenAI to GDS, how can hotels use technology to control their storefront, optimize distribution, and boost direct bookings?

Mark Lewis-Brown, CEO & President @ Zucchetti North America

April 30th, 2025

Vacation Rentals Reimagined: The Direct Booking Edge in Short-Term Stays

What do short-term rental owners need to know about direct booking and how is it shaping the future of travel tech?

Eric Goldreyer, Founder and CEO @ Savvy

April 29th, 2025

The Guest-Obsessed Hotelier: Personalization, Data, and the Power of AI

What does it take to deliver guest-obsessed hospitality in a digital-first world? 

Eric Lutz, CEO and Co-founder @ Olive

April 24th, 2025

The Direct Booking Blueprint: Personalization & Loyalty with P3’s Phelim Pekaar

The direct booking equation: How do personalization and loyalty combine to maximize hotel profitability?

Phelim Pekaar, Founder and CEO of P3 Hotel Software

April 22nd, 2025

Business Travel, Reimagined: The Booking Engine Goes Intelligent

What does the next generation of business booking engines look like, and how are they solving for speed, spend, and personalization in Asia’s travel market?

Varun Sarda, Co-Founder of VELOCITY.travel

April 10th, 2025

Hoteles Rentables: Cómo Vender Servicios Adicionales con Éxito

¿Qué estrategias implementa tu hotel para aumentar los ingresos y mejorar la experiencia del huésped?

Areli Moran, Head of Sales Latin America &The Caribbean @ Sabre

April 3rd, 2025

Bridging Sectors: Lessons in Hospitality from Hotels to Holiday Parks

How can holiday parks and hotels learn from each other’s operational strategies to boost efficiency, guest satisfaction, and revenue performance?

Siggi Schrot, VP of Sales EMEA @ RMS