June 27th, 2024, 1:34 pm PT / Category: hitec, Interviews
In this "Behind the Booth at HITEC 2024" episode, hospitality expert Warren Dehan, President of Maestro, discusses:
- Maestro’s Latest Solutions: Including their embedded payment solution, MezzoPay, which offers a frictionless, secure payment process. They also feature a “touch” interface for touch-based devices, designed to enhance convenience for hotel staff by enabling tasks like curbside check-in and data access on the go.
- Security and PCI Compliance: The importance of security in the hospitality industry and how Maestro’s embedded payments platform helps hotels stay secure by tokenizing data and keeping credit card information out of the system, thus reducing the risk of data breaches.
- Future of Hospitality Technology: His excitement about the future of hospitality technology, driven by continuous innovation and advancements such as AI. He notes that while the guest journey evolves with new technologies, the core aspects of hospitality, like efficient check-ins and personal greetings, remain crucial.
Warren Dehan
Warren Dehan is the President and Co-Owner of Maestro PMS, a leading provider of cloud and on-premises property management systems for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups.
Maestro PMS was among the first to offer a fully integrated Windows PMS and Sales & Catering solution, and continues to innovate with web and mobile-based solutions. Dehan has played a significant role in advancing the technology and service offerings of Maestro PMS, ensuring that it adapts to emerging technologies and market needs.
