June 4th, 2024, 10:00 am PT / Category: Interviews
How can tour operators leverage omnichannel communication pre-tour, on-tour, and post-tour to maximize guest satisfaction, reduce costs, and boost revenue?
Benjamin Sann is the Founder & CEO of Curated Planet, which provides an integrated communication and location-sharing platform that connects travelers on tours, their guides, and office staff. Curated Planet is the “Uber” for tour operations.
Ben formerly founded BestParking.com, a leading provider of parking information and reservations throughout North America with 1 million monthly users, and which was acquired by ParkWhiz.com in 2015.
