The Hospitality Advantage: Real Stories of AI in Action – Summary

August 8th, 2024, 10:00 am PT / Category: Interviews

In this series, we spoke with a variety of companies in the Travel & Hospitality industry about how they have embraced the use of AI technologies in both their internal operations and the creation of their products. In this eighth and final episode, hospitality experts David Chestler and Fabiana Moura recap their biggest takeaways and the most intriguing next steps for AI in the industry.

David Chestler

President @ ProVision Partners International [Linkedin]

David Chestler is recognized as an icon of the global hospitality and travel industry, having forged a successful career in hotel technology that spans over three decades. He currently serves as President of ProVision Partners International, Inc, a hotel and travel consultancy and marketing firm that he co-founded in 2019. Since beginning his career in hospitality in 1989 with Utell International, Chestler has held leadership roles with some of the industry’s most prominent organizations, where he consistently delivered global scale and growth by developing high performance teams focused on complex technology solutions.

Fabiana Moura

Encora’s SVP & SME of Travel & Hospitality [Linkedin]

Fabiana Moura is a seasoned Travel & Hospitality Leader with a little over 15 years of Experience working in consolidated companies like Expedia, Siteminder, and Sabre as well as several Startups. She has held roles of Operations Supervisor, Business Development Manager, Director of Partnerships, Chief Commercial Officer, Direct Advisor to CEO “Coach Executive Officer”, Solutions Engineer as well as Consultant. Her primary focus has always been Travel Tech, following her two passions of Travel (People and Culture) as well as overall technology adoption.

In her current role as Subject Matter Expert – Travel & Hospitality at Encora, she leads the Solutions Engineering efforts for the Americas, where she closely collaborates with both Marketing & Sales, as well as the Engineering team, empowering their efforts.

Fabiana’s formal studies are in Computer Science, with a minor focus in people’s Psychology, both of which marry perfectly to drive today’s tech innovation.

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