Hotel Sales Best Practice for the Era of Electronic Inquiries

Scheduled for: November 9th, 2017, 10:00 am PT / Category: Interviews

In the travel industry, there is an overwhelming number of leads coming in via electronic channels.

Doug Kennedy, founder and President of the Kennedy Training Network, Inc, based in Hollywood, FL, has been a fixture on the hotel and lodging industry’s conference circuit for over two decades, having spoken at hundreds of association, brand, and management company conference events.

During his career Doug has founded three companies, starting with Check-Inn Training in 1989, HSA International which he co-founded in 1991, and Kennedy Training Network (KTN), which he started in 2006 and which currently provides on-site training and telephone mystery shopping for dozens of hotels each month.