Hospitality is human and different everywhere. What are the nuances that make each market unique and hospitality inherently social, even as technology becomes crucial? After all, hospitality is fundamentally about people.
Hotels are designed to last for decades, with management and franchise agreements often extending up to 20 years. In contrast, the pace of change in the internet and technology world is incredibly fast, evolving in days or even hours. This puts hotels in a unique position, facing challenges that many other traditional brick-and-mortar industries don't. How can hotels adapt to this rapid technological evolution while maintaining long-term stability?
From AI-powered booking engines to data-driven insights, how is innovation reshaping the way hotels connect with and cater to their guests in the digital age?
Hoteliers face an overwhelming number of technology options, making it difficult to identify the right solutions for their specific needs, or even understand what's available in a crowded market. How can they better navigate this complex landscape and choose the best fit for their hotels?
In this dojo.live episode, hospitality experts Todd Arthur, Marvel Puri, and Shridhar Padmanabhan help organizations adapt for the future with the latest solutions, actionable advice, and inspirational stories from GBTA 2024, discussing:
Todd Arthur & Marvel Puri Senior Vice President, North America Agency, Americas Delivery and Global Corporate Solutions @ Sabre - Co-Founder & CRO @ Vervotech
In this series, we spoke with a variety of companies in the Travel & Hospitality industry about how they have embraced the use of AI technologies in both their internal operations and the creation of their products.
David Chestler & Fabiana Moura President, ProVision Partners International - Encora’s SVP & SME of Travel & Hospitality