July 11th, 2024, 10:00 am PT / Category: Interviews
How companies in the Travel & Hospitality industry are using AI for internal operations and their products.
In this sixth episode, hospitality experts Frank Trampert, David Chestler, Fabiana Moura and Shridhar Padmanabhan are discussing:
- The most exciting AI-driven enhancements in hotel operations and guest services seen at HITEC 2024.
- Predictions for the future of AI and data integration in hospitality.
- Strategies for distinguishing between fads and sustainable trends in AI adoption, with insights on effective change management.
Frank Trampert
Senior Vice President, Global Managing Director of Community Sales @ Sabre [LinkedIn]
Frank Trampert is senior vice president, global managing director of community sales for Sabre Hospitality. Within his role, Frank is responsible for leading global sales, customer engagement, account management, and marketing for all of Sabre’s community partners worldwide.
Frank has well over two decades of experience within the hospitality industry, having held a variety of roles of increasing responsibility across multiple hoteliers worldwide. Most recently, he served as managing director and chief commercial officer, EMEA and APAC, at Sabre. Prior to that, Frank held the roles of CEO and chief operating officer at Tune Hotels Group. He also held senior roles at Wyndham Hotels and Resorts and Brand Karma. Additionally, Frank spent 13 years at Carlson Rezidor Hotel Group, where he ultimately held the role of EVP, revenue generation for APAC.
David Chestler
President @ ProVision Partners International [LinkedIn]
David Chestler is recognized as an icon of the global hospitality and travel industry, having forged a successful career in hotel technology that spans over three decades. He currently serves as President of ProVision Partners International, Inc, a hotel and travel consultancy and marketing firm that he co-founded in 2019. Since beginning his career in hospitality in 1989 with Utell International, Chestler has held leadership roles with some of the industry’s most prominent organizations, where he consistently delivered global scale and growth by developing high performance teams focused on complex technology solutions.
Fabiana Moura
SVP & SME of Travel & Hospitality @ Encora Inc. [LinkedIn]
Fabiana Moura is a seasoned Travel & Hospitality Leader with a little over 15 years of Experience working in consolidated companies like Expedia, Siteminder, and Sabre as well as several Startups. She has held roles of Operations Supervisor, Business Development Manager, Director of Partnerships, Chief Commercial Officer, Direct Advisor to CEO “Coach Executive Officer”, Solutions Engineer as well as Consultant. Her primary focus has always been Travel Tech, following her two passions of Travel (People and Culture) as well as overall technology adoption.
In her current role as Subject Matter Expert – Travel & Hospitality at Encora, she leads the Solutions Engineering efforts for the Americas, where she closely collaborates with both Marketing & Sales, as well as the Engineering team, empowering their efforts.
Fabiana’s formal studies are in Computer Science, with a minor focus in people’s Psychology, both of which marry perfectly to drive today’s tech innovation.
Shridhar Padmanabhan
SME in Travel @ Encora Inc. [LinkedIn]
Shridhar is known for his empathetic approach and close partnerships with clients and stakeholders, effectively solving complex problems at scale. His strong background in sales and business development within the Travel & Hospitality sector enables him to drive innovation and achieve strategic outcomes. This extensive experience also makes him an excellent co-host, capable of asking solid questions and fostering engaging discussions.
