How RMS Innovation is Redefining Guest Experiences, Ancillary Revenue, and AI-Driven Decision-Making As the hospitality industry looks toward 2025, revenue management strategies are undergoing a major transformation. In a dojo.live episode, Olga Tolle-Rodrigues, Director of Global Alliances at IDeaS, shared five key predictions shaping the future of hospitality and revenue management. Drawing from IDeaS’ research Read More…
With more than four decades of experience under his belt, Norm Rose, former President of Travel Tech Consulting, shares his firsthand knowledge of how the arrival of the internet, the use of the first online booking tools, mobile, blockchain and more, have altered – and will continue to alter – the global travel industry. The Read More…
Jannik Lawaetz, the Founder and CEO of LuggageHero, discusses his company’s innovative approach to luggage storage for travelers by offering a solution where businesses throughout cities serve as storage locations for travelers’ luggage, providing convenience, flexibility, and security at a great price. What Is Luggage Storage and Why Use It? Luggage is an integral part Read More…
Utpal Kaul, then Global Head of Innovation and New Product Incubation at CWT (formerly known as Carlson Wagonlit Travel), discusses the applications of Artificial Intelligence and other emerging technologies to improve traveler experiences, drive operational efficiency, and optimize travel spend. In a time when nearly every conversation and vertical revolves around Artificial Intelligence, travel is Read More…
Mikhail Krymov, the then Co-Founder & CEO of Sleepbox, shares his experience of reinventing the hotel experience. And as it turns out, thinking outside the box is… a box! Sleepbox unlocked a whole new market niche while addressing the problem of expensive and inconvenient hotel stays. Their smart, turnkey solution is modular plug-in hotel rooms Read More…
Ben Block, CEO of DH Enterprise & Associates (now TravelSmart International Group), discusses how the company is reimagining the relationship between travel agents, tour operators and digital platforms. By combining technology, data-driven insights, and personalized customer experiences, DH Travel caters to a broad range of customers and provides them with high-value vacation options. How Can Read More…
Stuart Greif, the then Practice Lead for Travel & Hospitality at Amperity, discusses the disruptive nature of customer data platforms (CDPs) and their impact on marketing and customer experience, particularly in the travel and hospitality industries. What is a Customer Data Platform? A customer data platform is a collection of software which creates a unified Read More…
Erin Kopp, then Global Strategic Partnerships Manager at VisaHQ, discusses the importance of modernizing the passport and visa industry – to ultimately promote the free movement of people, ideas, and innovation. How Is Technology Modernizing Cross-Border Mobility and Visa Processing? Since 2003 VisaHQ has provided online visa services and U.S. passport solutions which enable travelers Read More…
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