Author: Tullio Siragusa

Customer success, elevated to a c-level function can provide strategic insight and guidance that is generally not available from any other source.

Shreesha Ramdas is SVP and GM at Medallia-Strikedeck. Previously he was the CEO and Co-founder of Strikedeck, customer success automation company. Before Strikedeck, Shreesha was the GM of the Marketing Cloud at CallidusCloud, Co-founder at LeadFormix (acquired by CallidusCloud) & OuterJoin, and General Manager at Yodlee. Prior to that, Shreesha led teams in Sales and Marketing at Catalytic Software, MW2 Consulting, and Tata.

Shreesha is also active in the startup community as an advisor/investor- Workato, Enact, RevvSales, Elastica (Symantec), DX Continuum (ServiceNow), EmpInfo, Fullcast, ObeoHealth. Find Shreesha on Twitter @Shreesha.

How IT leaders can escape the sales cycle and use technology to solve their used equipment problem with Chad Burggraf, CTO @ Dispoteca.

Chad Burggraf is a software engineer, technology executive, dad, and founder of Dispoteca. Throughout his career, Chad has worked with thought leaders and industry experts in designing and implementing social and civic technology initiatives across various industries such as healthcare, juvenile justice, and consumer sports and fitness.

Chad founded Dispoteca to simplify and de-risk the IT Asset Disposition (ITAD) process for organizations of all sizes.

How Can Retailers Evolve in a Digitally Enhanced Landscape? with Parag Shah Vice President @ Wakefern Food Corp.

Parag has experience of over 20 years in the Retail/Supermarket Industry. He excels in creating customer-focused business strategies and leading them to execution. Parag is highly analytical and entrepreneurial with a proven track record of managing high-performing teams. As a servant leader Parag takes pride in success and development of team members. He has also taken an active interest in creation of Diversity & Inclusion Strategy at Wakefern and is a member of the DEI Council.

Why knowledge should be rewarded.

John Vitti helps global consumers get rewarded for their knowledge. He’s the CEO of VersusGame, a prediction-based app that puts trending topics about celebrities, pop culture, sports, entertainment, food and more head to head in a classic “this” versus “that” competition.

After successfully launching and selling three companies within the consumer space, John’s entrepreneurial drive led him to his latest venture, VersusGame. John has worked with celebrities, entertainers and influencers, including DJ Khalid, The Weekend, Fat Joe, Amanda Cerny, Scooter Braun, Sway House, Noah Beck, and Dixie D’Amelio. Since launch in 2019, VersusGame has grown significantly, with over $10.5 million in cash prizes ($4 million of that during the “COVID-19 Era”) to more than 6 million players.

Bruce W. Lichorowic is a highly accomplished entrepreneur and chief executive in the medical industry. He is President and Chief Executive Officer of Galen Robotics. Bruce has made a career of applying technology to problems and looking where technology crosses over into other market segments.

He previously served as President and CEO of Trak Surgical, Managing Director at BlueFire Capital Partners and President and CEO at Dynaptics Corporation.

Ricardo Regalado is the CEO and Founder of Route, a business management platform for commercial cleaning and building services.

Ricardo is a serial entrepreneur who loves to lead and empower his teams with an inspiration to succeed in the game of life. He is firmly convinced that “where we work and who we work with eventually becomes our second family”. Has founded 3 companies in the facility services industry. A visionary who wants to genuinely impact the cleaning industry and world with positivity, he walks in the shoes of the customers he built Route for. Leads with passion and a relentless work ethic and innovates the industry with technology and processes.

Subha Shetty is the newly appointed VP of Loyalty Projects at Synchrony, a leading consumer financial company and the world’s largest private label credit card. She came to Synchrony via an acquisition of Loop Commerce, a groundbreaking e-commerce start-up, where she headed Product, Design and Analytics.  Subha is a seasoned product leader with 15+ years of e-commerce, retail and SaaS expertise in both big and small companies like eBay, Walmart.com, Upwork (2018 IPO). She has created market leading products from scratch that are at the intersection of technology, data, AI and customer experience such as the Walmart To-Go solution in 2010 that pioneered online grocery delivery and the relaunch of Zenfolio from a boutique brand to a leading SaaS solution for photographers.

Subha is passionate about elevating the role of product and product managers and helping startup founders, especially during the pandemic. She sponsors events for Women-in-Product, is a mentor to leading start-up accelerators like 500 Start-ups & Founders Institute and an active advisor and angel investor. Subha obtained her MBA from University of Virginia’s Darden School of Business and lives in the bay area with her husband and energetic 7 year-old son.

Tara Youngblood, Co-Founder and CEO at ChiliSleep™ and Author of Reprogram Your Sleep: The Sleep Recipe That Works, is a highly regarded international speaker. Tara has extended her expertise to a wealth of high profile platforms including TEDx, Skookum Tech Talks, and National Sleep Foundation’s Sleep Show. Sleep is the most neglected, yet crucial pillar of health and wellness.

Jim Berryhill is the CEO & Co-Founder of DecisionLink. Jim spent over 30 years in enterprise software sales and sales management, leading high-performance teams at ADR, CA, Siebel Systems and HP Software with a focus on value selling.

He founded DecisionLink with a vision to empower companies to make customers for life by delivering the first enterprise-class platform for Customer Value Management. Jim is a graduate of the University of Georgia, resides in Atlanta with his wife Elise and has two children and three grandchildren.

Leveraging tech to enable better access and quality of care for underserved women with with Livia Keseman, Strategic Project Manager @ TwentyEight Health.

Livia Keseman is the Strategic Project Manager at TwentyEight Health. She has always been passionate about healthcare. Her background is biomedical engineering and has worked for 5 years at Ion Beam Applications, the world leader in proton therapy (a new technology to treat cancer). After those 5 years, Livia got selected at a prestigious competition, the Prince Albert Fund (Belgian equivalent of 30 under 30). She then worked for Byteflies, a successful digital health startup.