Interviews

June 26th, 2025

Beyond the Booth: HITEC 2025 with Sabre Hospitality Solutions’ Frank Trampert

How can hotels harness AI to enhance guest experiences—without breaking what’s working behind the scenes?

Frank Trampert, Senior Vice President, Global Managing Director of Community Sales @ Sabre Hospitality Solutions

June 26th, 2025

Beyond the Booth: HITEC 2025 with Oracle Hospitality’s Tanya

How can a fully connected, cloud-based tech stack unlock better guest experiences and smarter hotel operations?

Tanya Pratt, Global Vice President of OPERA Cloud Strategy and Product Management @ Oracle Hospitality

June 25th, 2025

Beyond the Booth:HITEC 2025 with Amadeus Hospitality’s Katie Moro

How can AI and data-driven insights help hotels meet rising traveler expectations—without overwhelming their teams?

Katie Moro, Vice President, Data Partnerships at Amadeus Hospitality @ Amadeus

June 24th, 2025

Consejos de Turismo Reimaginados: Datos, Tecnología y el Futuro de la Promoción Turística

¿Cómo pueden los DMOs (Destination Marketing Organizations) y los hoteles convertirse en aliados estratégicos a través del uso inteligente de tecnología y datos?

Bianca Porto Barga, Sr. Sales Manager, Destinations, Agencies, Airline and Airports @ Amadeus

June 13th, 2025

The Science of Smart Consulting: Moving from Gut Feel to Data-Driven Collaboration

How can Agentic AI and a modern consulting mindset make hospitality tech strategy repeatable, contextual, and client-specific?

David Chestler, Daniel Johnson, President & Strategic Advisor – EMEA @ ProVision Partners

June 12th, 2025

More Than a Matchmaker: Rethinking Tech Consulting Beyond Procurement

What should a complete, ROI-driven consulting engagement look like in today’s hospitality tech landscape?

Gregg Hopkins, Founder and President @ Get Hoppy Consulting

June 11th, 2025

Back to Basics: Why Hospitality Still Needs Project Managers

Is SaaS overload creating more pain than progress—and what can project management do to bring the industry back into balance?

Custódio Barreiros, Founder & CEO @ EIP MGT

June 10th, 2025

HITEC Strategy Guide: How to Prepare, Show Up, and Follow Through

How can tech vendors, hoteliers, and consultants turn industry conferences into real results—before, during, and after the event?

Ira Vouk, Hospitality Consultant, Author, Hospitality 2.0 Consulting

June 6th, 2025

Closing the Gap: From What Vendors Sell to What Hotels Actually Use

User adoption isn’t the finish line. What vendors and hoteliers need to stop doing—and start doing—to create true business value and solve real problems.

Melissa Jurkoic, COO @ Benson Consulting, Inc.

June 5th, 2025

Starting with the Story: Breaking the Sea of Sameness and Why Product Marketing Belongs at the Start

How does early-stage positioning help hospitality tech vendors stand out, scale faster, and stop guessing? And what can you do when your messaging sounds just like everyone else’s?

Jacki Brown, Fractional Marketing Leader @ Jacki Brown Marketing

June 4th, 2025

Hospitality’s Hidden Power: Women, Influence, and What Comes Next

How do visibility, support, and self-advocacy shape stronger leaders, smarter strategies, and better business outcomes?

Rachel Lehman, Director of Innovation & Integration at Hyatt and Chairwoman of Women@Hyatt

May 27th, 2025

Más Reservas, Mejor Tarifa: Revenue Inteligente Para Hoteles Independientes

¿Cómo pueden los hoteles independientes aumentar sus ingresos sin sacrificar ocupación?

Alfredo Rodríguez Flores, Regional Sales Manager @ SiteMinder

May 15th, 2025

From Rewards to Revenue: How Loyalty Drives More Direct Hotel Bookings

Why are instant rewards—not points— becoming the new loyalty currency for driving direct hotel bookings?

Ellis Connolly, Chief Revenue Officer @ Laasie

May 13th, 2025

Unified Data Layers: The Platform for Hospitality’s Future

How can harnessing data—the ‘new oil’—fuel better bookings, pricing, and operational excellence in hospitality?

Binu Mathews, Director and CEO @ IDS Next

May 8th, 2025

From Click or Call to Confirmation: Rethinking the Booking Experience

How can embedding the booking engine and reintroducing voice finally tip the scales for direct bookings?

Josh Graham, Head of Market Development @ Cloudbeds