Interviews

Insightful talks with Travel & Hospitality experts on industry challenges, opportunities, and innovative solutions.

Upcoming Interviews

Past Interviews

June 13th, 2025

The Science of Smart Consulting: Moving from Gut Feel to Data-Driven Collaboration

How can Agentic AI and a modern consulting mindset make hospitality tech strategy repeatable, contextual, and client-specific?
David Chestler, Daniel Johnson, President & Strategic Advisor – EMEA @ ProVision Partners
Gregg Hopkins
June 12th, 2025

More Than a Matchmaker: Rethinking Tech Consulting Beyond Procurement

What should a complete, ROI-driven consulting engagement look like in today’s hospitality tech landscape?
Gregg Hopkins, Founder and President @ Get Hoppy Consulting
June 11th, 2025

Back to Basics: Why Hospitality Still Needs Project Managers

Is SaaS overload creating more pain than progress—and what can project management do to bring the industry back into balance?
Custódio Barreiros, Founder & CEO @ EIP MGT
ira-vouk-dojolive
June 10th, 2025

HITEC Strategy Guide: How to Prepare, Show Up, and Follow Through

How can tech vendors, hoteliers, and consultants turn industry conferences into real results—before, during, and after the event?
Ira Vouk, Hospitality Consultant, Author, Hospitality 2.0 Consulting
melissa-jurkoic-dojolive
June 6th, 2025

Closing the Gap: From What Vendors Sell to What Hotels Actually Use

User adoption isn’t the finish line. What vendors and hoteliers need to stop doing—and start doing—to create true business value and solve real problems.
Melissa Jurkoic, COO @ Benson Consulting, Inc.
June 5th, 2025

Starting with the Story: Breaking the Sea of Sameness and Why Product Marketing Belongs at the Start

How does early-stage positioning help hospitality tech vendors stand out, scale faster, and stop guessing? And what can you do when your messaging sounds just like everyone else’s?
Jacki Brown, Fractional Marketing Leader @ Jacki Brown Marketing
Rachel Lehman Hyatt
June 4th, 2025

Hospitality’s Hidden Power: Women, Influence, and What Comes Next

How do visibility, support, and self-advocacy shape stronger leaders, smarter strategies, and better business outcomes?
Rachel Lehman, Director of Innovation & Integration at Hyatt and Chairwoman of Women@Hyatt
May 27th, 2025

Más Reservas, Mejor Tarifa: Revenue Inteligente Para Hoteles Independientes

¿Cómo pueden los hoteles independientes aumentar sus ingresos sin sacrificar ocupación?
Alfredo Rodríguez Flores, Regional Sales Manager @ SiteMinder
ellis-connolly-dojolive
May 15th, 2025

From Rewards to Revenue: How Loyalty Drives More Direct Hotel Bookings

Why are instant rewards—not points— becoming the new loyalty currency for driving direct hotel bookings?
Ellis Connolly, Chief Revenue Officer @ Laasie
May 13th, 2025

Unified Data Layers: The Platform for Hospitality’s Future

How can harnessing data—the ‘new oil’—fuel better bookings, pricing, and operational excellence in hospitality?
Binu Mathews, Director and CEO @ IDS Next
May 8th, 2025

From Click or Call to Confirmation: Rethinking the Booking Experience

How can embedding the booking engine and reintroducing voice finally tip the scales for direct bookings?
Josh Graham, Head of Market Development @ Cloudbeds
May 7th, 2025

Booking Beyond Hotels: How Extended Stay is Winning the Future of Direct Business Travel

As business and bleisure travel rise, how can extended stay brands capture more direct bookings?
J.R. Dembiec, Brand President @ Reside
May 6th, 2025

The Power Behind the Page: How Booking Engines Are Shaping the Future of Hotel Revenue

From GenAI to GDS, how can hotels use technology to control their storefront, optimize distribution, and boost direct bookings?
Mark Lewis-Brown, CEO & President @ Zucchetti North America
eric goldreyer
April 30th, 2025

Vacation Rentals Reimagined: The Direct Booking Edge in Short-Term Stays

What do short-term rental owners need to know about direct booking and how is it shaping the future of travel tech?
Eric Goldreyer, Founder and CEO @ Savvy
April 29th, 2025

The Guest-Obsessed Hotelier: Personalization, Data, and the Power of AI

What does it take to deliver guest-obsessed hospitality in a digital-first world? 
Eric Lutz, CEO and Co-founder @ Olive