Scheduled for: Interviews/ Category:
When Customer Experience and Digital Transformation join forces, both are far more likely to succeed.
Nate Brown is the Co-founder of CX Accelerator, the world’s best virtual community for experience professionals. While Customer Service is his primary expertise, Nate is able to leverage experience in professional services, marketing, and sales to connect dots and inspire change. From authoring and leading a Customer Experience program, to journey mapping, to building and managing a complex contact center, Nate is always learning new things and sharing with the community. Follow him also on Twitter @CustomerIsFirst.